The Astonishing Success of EnronOnline
In late 1999 we extended our successful business
model to a web-based system, EnronOnline.
EnronOnline has broadened our market reach,
accelerated our business activity and enabled us
to scale our business beyond our own expectations.
By the end of 2000, EnronOnline had executed
548,000 transactions with a notional value of $336
billion, and it is now the world’s largest web-based
eCommerce system.
With EnronOnline, we are reaching a greater
number of customers more quickly and at a lower
cost than ever. It’s a great new business generator,
attracting users who are drawn by the site’s ease of
use, transparent, firm prices and the fact that they
are transacting directly with Enron. In 2000 our
total physical volumes increased significantly as a
direct result of EnronOnline.
EnronOnline has enabled us to scale quickly,
soundly and economically. Since its introduction,
EnronOnline has expanded to include more than
1,200 of our products. It also has streamlined our
back-office processes, making our entire operation
more efficient. It has reduced our overall transaction
costs by 75 percent and increased the productivity
of our commercial team by five-fold on average.
We are not sitting still with this important new
business tool — in September 2000 we released
EnronOnline 2.0, which added even more customer
functionality and customization features and
attracted more customers.